PRODUCT CARE

ALL SALES ARE FINAL. Due to health and hygiene reasons, we are unable to offer refunds, returns, or exchanges. If you have any questions regarding your order, please contact us at cynderella.canada@gmail.com. We are happy to help!

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In the rare cases that you receive wrong or defective item(s), please contact us via email at cynderella.canada@gmail.com within five days from receipt. We will be unable to process any refunds, returns or exchanges after five days the item(s) are delivered.

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All return and exchange items must be in unused and unworn condition with the original packaging.

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Please note that shipping and handling charges are not refundable.

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Cyn:derella reserves the final right of decision.